Where cancellation notice is given ahead of the below notice periods, a full refund is due.
Where cancellation or amendment notices are given later than the above periods, a cancellation charge applies.
For example:
If a stay was booked for 20 nights and just 5 days’ notice was given (instead of the 7 days required per the policy) the penalty would be 2 nights.
If a stay was booked for 90 nights and just 3 days’ notice was given (instead of the 21 days required per the policy) the penalty would be 18 nights.
A higher nightly rate may apply in the case of any reductions to the duration of the stay and this payment will be due immediately. Extensions are subject to availability. Refunds will not be made for non-arrivals.
A holding deposit is held to cover all damages, losses and other charges. After vacating the apartment, any deposit will be returned no more than 7 days after departure.
No pets
No smoking